Return Policy Guide
Last Updated: June 2026As Kitchen Board Guide is an informational resource and not a retailer, we do not handle returns, refunds, or exchanges directly. All physical products mentioned on this site are governed by the return policy of the official seller.
1. The Chopping Block Shop Returns
If you have purchased a product from The Chopping Block Shop, please refer to their official return policy for instructions on how to return an item. Generally, UK consumers have a legal right to a "cooling-off" period for most online purchases.
2. Custom & Bespoke Items
Please be aware that bespoke or personalised wooden boards (e.g. those featuring custom engravings or non-standard dimensions) are typically exempt from standard return policies unless they are found to be faulty or not as described.
3. Faulty Goods
Under the UK Consumer Rights Act, if a product you purchased from the official seller is faulty or misdescribed, you are entitled to a repair, replacement, or refund. Please contact the seller directly to resolve such issues.
4. Seller Contact Information
To initiate a return or enquire about a refund, please contact the seller directly:
Tel: 01666 575134
Email: [email protected]
Website: Official Refund Policy